Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s wonder that inventory discrepancies are likely to sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges qualify for Amazon FBA reimbursement.
Typically, it’s your choice to spot occurrences that be entitled to Amazon FBA reimbursement and submit the appropriate claims. The entire process is tricky and time-consuming. Also, note that claims for just about any of such errors has to be filed within Eighteen months of these occurrence.
The guide in time breaks down what Amazon FBA reimbursement is, and exactly how you can most easily recover money that is certainly rightfully yours.
Kinds of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to have lost for the duration of shipping or misplaced inside the warehouse. Another common cause is incorrect barcoding. Unpleasant, the only way to make certain what’s occurring with your inventory is usually to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse along with the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
En route from the fulfillment center for the customer
To fulfillment center
Missing in fulfillment centers for the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received reimbursement, but did not return the item
Return Overcharge: customer refunded a lot more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 2 months: customer granted different towards the refund policy after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. But they do owe you Amazon FBA reimbursement if this does. The only way to be positive about this would be to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It is a personal responsibility to discover if such fees are overcharged and still provide proof in an Amazon report that supports lower product size and weight.
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